I have witnessed the team’s display of exceptional skills in professionalism through client engagement, timely feedback on pending court proceedings, and astute portfolio management.
The team has ensured strict adherence to timelines, maintaining efficiency and reliability in their role.
This year, I have had the opportunity to work closely with Karanja Njenga Advocates, their advocates at display core responsibilities, they go over and above in supporting customer engagement, contributing significantly to the successful resolution of complaints.
Their proactive involvement has been instrumental in enabling the team to meet and deliver on recovery targets within the secured portfolio.
I have personally experienced their excellence in closing out on my mortgage loan, as well as their outstanding support when up stamping was required by the bank.
Their commitment, problem-solving skills, and customer-centric approach stood out throughout the experience.
Overall, the firm has demonstrated strong collaboration and teamwork, always willing to step in where legal expertise is required, ensuring quicker turnarounds and settlements reached.
We truly value Karanja Njenga’s contribution to our organization and consider them a strong asset to the team.’’
