Debt Recovery and Management

Our debt collection portfolio currently stands at Kshs. 2,580,647,685.32 consisting of Secured debts, Unsecured debts and Credit Cards and insurance policies.

Karanja Njenga Advocates debt collection department is a fully-fledged unit operating independently within the firm and whose core mandate is collection and recovery of outstanding debts.

The department has been in operation for the last 20 years with an experienced team of qualified professionals who have amassed many years of expertise in debt collection.

The firm has invested to make debt collection successful by putting in place a debt collection management software which has made it easier and convenient to make calls, manage delinquent accounts outsourced to us, formulate & generate reports to our clients, as well as write to debtors through e-mails and sms’s.

Additionally, we have also invested in a state-of-the-art call center which is integrated to the management system and that enables us to contact debtors seamlessly and enhance our collections capacity and capability.

The debt collection unit has recovered hundreds of millions of shillings owed to our various clientele through negotiations, constant communication, with litigation as a last option.

We have licensed private investigators with whom we collaborate to help us with investigations and skip tracing.

Collection through the Small Claims Court

This recent development has become a very effective tool in collection of debts and whose jurisdiction is Kenya Shillings One Million (Kshs. 1,000,000.00/= and below and which court is mandated to settle a matter within sixty days (60)